Shipping & Delivery


SHIPPING AND CUSTOMS


When will my order be processed?

We have a warehouse in the United States and in China. These are where all our orders are handled and shipped. Please allow extra time for your order to be processed during the holidays and sale seasons.
We process orders between Monday and Friday (Weekends with Prioritized Shipping). Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day (Prioritized Shipping will be processed IMMEDIATELY and Fulfilled FIRST). Please note that we don't ship on weekends (Unless you paid for Prioritized Shipping).


How long will it take to receive my order?

Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 1-3 weeks for delivery in the United States, and 2-4 weeks for international orders (depending on location).

How can I track my order?

There will be a Shipping Confirmation Email that will be automatically sent to you when your product is out for delivery. This Email will have your tracking number provided. Copy your Tracking Number and navigate to our Track Your Order Page. Paste your number and click Track. 


Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.